Frequently Asked Questions

What insurance plans do you accept?
+
Dorsett Dentistry accepts most dental insurance plans, including Medicaid, State Children's Health Insurance Programs (SCHIP), and United Concordia's Tricare. We also accept most major private insurance plans, such as Aetna, Blue Cross Blue Shield, Cigna, Delta Dental, Guardian, and United Healthcare. Our office staff is happy to confirm your coverage upon request.
Do you accept Medicaid?
+
Yes, Dorsett Dentistry is committed to affordable care. We accept Medicaid, State Children's Health Insurance Programs (SCHIP), and United Concordia's Tricare.
What do I need to bring to my appointment?
+
Please remember to bring a photo ID and your current insurance cards. We may also require additional information, including the patient or guardian’s birthday, employer’s name and phone number, and the phone number of your insurance company.
My child is nervous about their visit. What should I do?
+
We recommend preparing your child for their visit by simply talking to them. Explain that the dentist is there to help them. Give them adequate time to get used to the idea and feel more comfortable before their visit. Additional ways to help prepare children include:

- Playing pretend.
Walk children through a practice visit by having them lean back in a chair and open their mouth. Explain that they must sit still for the dentist and tell them some of the things that the dentist may say, do, or look for.

- Be comforting.
Remind your child that you will be with them during the visit, and that there’s nothing to be afraid of. It may help to bring a familiar item such as a toy or blanket for your child to hold during their visit. Offering an incentive for after the visit may help, as well.

- Use stories.
Read books or watch videos about visiting the dentist. If your child’s favorite show has an episode about going to the dentist, watch it together. Using storytelling will help your child know what to expect.

- Set an example.
Your child looks up to you as a role model. Make sure that your child sees you practicing good oral health such as brushing and flossing. If you are fearful or stressed about visiting the dentist, your child may pick up on it, so do your best to demonstrate a good attitude.

- Demonstrate.
Your child may benefit from accompanying you to your next dental appointment. After they watch your visit, they will be less nervous about attending their own.
What happens during my child’s first visit?
+
We are proud to provide family-friendly dental care, so we make your child’s comfort a priority.

Before beginning, our staff will explain each procedure to your child in language they can understand. If your child is nervous, encourage them to ask questions. We’ll do our best to help calm your child, and, in some cases, may even use local anesthesia to make your child more comfortable.

After the exam, we’ll make sure that you and your child understand what was done and leave the office with instructions for further care. We’re happy to answer any additional questions you or your child may have at this time.
How do I know how much my visit will cost?
+
Out-of-pocket costs vary depending on what is covered by your insurance plan. Often, preventive care is covered entirely by insurance, although some may require a co-pay. If you need help understanding what your insurance covers, contact our office staff.
Can I stay in the exam room during my child’s appointment?
+
Parents and guardians are welcome and often encouraged to remain with their child during the visit. Many children are comforted by the presence of a trusted adult, though it may be a distraction for some. If you’re unsure, our dentists and staff will help you determine what is best for your family.
Is Dorsett Dentistry accepting new patients?
+
Yes, we are accepting new patients! We accept many major dental insurance plans. Contact us if you need help checking your coverage. We’re looking forward to serving your family!
What if I can’t afford to pay for treatment?
+
Dorsett Dentistry offers payment plans for qualified patients. Our staff is happy to answer any questions you may have regarding payment. Our office also accepts CareCredit and can help you process an application before seeing the dentist.

To discuss the cost of your visit before receiving treatment, schedule a consultation with a dentist. We’ll give you an estimate of costs and work with you to help you plan to pay for your treatment.